Learning Beyond the Classroom: Building a Stronger Deskless Workforce 

Training employees who spend their days in the field requires a different approach than traditional classroom learning. In the July/August edition of UAA Newsline, Joy Lacher, Director of Learning & Development at XKIG, shares practical strategies for developing training that meets the unique needs of today’s deskless workforce. 

In her article, “Training a Deskless Workforce,” Joy explores how adult learning principles, microlearning, mobile technology, and hands-on coaching can help organizations improve knowledge retention, enhance safety, and increase employee engagement. She also shows how the ADDIE (Analysis, Design, Development, Implementation, and Evaluation) instructional design framework can be used to build learning programs that are relevant, accessible, and immediately applicable in the field. 

As the parent company of a family of infrastructure services businesses, XKIG is committed to investing in workforce development that empowers employees to succeed and supports operational excellence across every organization. Joy’s contribution reflects that commitment and reinforces XKIG’s focus on developing innovative learning solutions that prepare employees for long-term success.